PRIVACY POLICY
Last Updated: 01 May 2025
This Privacy Policy explains how Meqy Dispatch LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects the personal information of visitors, carriers, owner-operators, and clients who use our truck dispatch services and website www.meqy.us
We respect your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Business name
- MC/DOT Number
- Billing information
- Address
b. Operational Information
- Truck type, equipment details
- Preferred lanes
- Load history
- Dispatch preferences
c. Automatically Collected Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Cookies & tracking data
2. How We Use Your Information
We use your information to:
- Provide and manage dispatching services
- Find, negotiate, and book loads
- Communicate with brokers and shippers on your behalf
- Send invoices, agreements, and important updates
- Improve website performance
- Comply with legal requirements
3. Sharing Your Information
We may share your information ONLY with:
- Freight brokers and shippers (for booking loads)
- Payment processors
- Trusted third-party service providers (e.g., email services)
- Government/legal authorities (only when required by law)
- We never sell your information.
4. Data Protection & Security
We take reasonable steps to secure your information using:
- Encrypted communication
- Secure servers
- Limited access to authorized staff only
- However, no online data transmission is 100% secure.
5. SMS Policy
By opting in to receive SMS messages from Meqy Dispatch LLC, you agree to the following terms:
SMS Consent Communication
Phone numbers collected for SMS consent will not be shared with third parties for marketing purposes.
Types of SMS Messages
You may receive SMS messages related to:
- Load availability and dispatch updates
- Appointment and scheduling reminders
- Billing or account-related inquiries
- Service updates and support messages
- Marketing SMS
- Message Frequency
- Message frequency will vary as appropriate, depending on your services with us.
- Fees and Charges
- Standard message and data rates may apply depending on your mobile carrier and plan.
- Opt-In Methods
You can opt in to SMS messages by:
- Checking the SMS consent box on our website forms
- Providing verbal consent during a call
- Opt-Out Methods
- You may opt out at any time by replying STOP to any message.
- For assistance, reply HELP or contact us at info@meqy.us
Support and Help
If you are experiencing issues with SMS messaging, reply HELP for assistance or contact us directly at info@meqy.us
Disclosures
- Message and data rates may apply.
- Message frequency varies as appropriate.
- You can opt out at any time by texting STOP.
- For assistance, reply HELP or visit our Privacy Policy and Terms pages.
6. Cookies & Tracking
Our website may use cookies to:
- Enhance user experience
- Improve website performance
- Analyze traffic and usage
- Users can disable cookies in their browser settings.
7. Third-Party Links
Our website may contain links to third-party websites.We are not responsible for their privacy practices.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Opt-out of communications
- To make any such request, contact us at:
info@meqy.us
9. Children’s Privacy
Our website is not intended for individuals under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically and will revise the “Last Updated” date.
11. Contact Us
If you have any questions, reach out to us:
Meqy Dispatch LLC Email: info@meqy.us
Phone: +1 (214) 699-9655
Address: 5900 Balcones Drive Suite 100 Austin, TX 78731, USA
